Return Policy, Cancellations, Shipping & Gift Cards

Last updated January 14, 2024

RETURN POLICEY for CLEARANCE & END OF SEASON SALES > ALL SALES FINAL, NO RETURNS

Shipping

We ship within 3-4 business days from central Florida. If we are unable to ship within that time frame, we will send you a note to let you know. Packages are typically shipped via USPS or UPS. 

Shipping for returns are at the customers expense and any associated fees will not be refunded. We do not refund shipping fees paid at the time of order unless there was an error on our part. 

Prefer to pick up in-store?

We have that option as well! Your purchase will be waiting for you behind the counter in Winter Haven or Lake Wales. Please select the correct location at checkout! Please pick up your order within 48 hours of notification that your order is ready for pickup unless other arrangements have been made.

CANCELLATIONS

We do not allow cancellations of online orders or pre-sales.  

RETURNS

RECEIPT OR GIFT RECEIPT AND ORIGINAL TAGS ARE REQUIRED for any and all returns. No exceptions. 

If you are not completely satisfied with your purchase, you may return the unused item in NEW, unused condition with tags for store credit, exchange for another item, or refund to the original form of purchase. Returns are allowed up to 30 days, except seasonal or holiday purchases which must be returned within 2 weeks of purchase. Clearance items may not be returned.

All returned items must be in new and unused condition, with all original tags and labels attached. Items that appear worn, or that have stains, smell of cigarette smoke, deodorant, dog hair or any other odors, etc. will NOT be accepted. If you are trying on bras and breastfeeding, please use a nursing pad. Any soiled garments are not eligible for returns. All returns at the discretion of Bellies-2-Babies, and can be denied. Returns are at the customers expense and any associated fees will not be refunded. We do not refund shipping fees paid at the time of order.  

RETURN PROCESS FOR ONLINE ORDERS

To return an item, please email customer service at [email protected] to obtain a Return Merchandise Authorization (RMA). State which item(s) you would like to exchange the return for. If you prefer a gift card to use at a later date, let us know that as well.

After receiving an RMA number, place the item securely in its original packaging and the return form provided, and mail your return to the following address:

Bellies-2-Babies LLC

Attn: Returns

RMA #

245 E Park Ave. 

Lake Wales, FL 33853

Return shipping charges are the responsibility of the customer and any original shipping fees incurred will not be refunded. If packages that are being returned to us get lost in transit or damaged, then a refund will NOT be issued. We strongly encourage you to get insurance for your returns and have tracking info as a safety precaution. 

RETURNS FOR ONLINE ORDERS

After receiving your return and inspecting the condition of your item, we will process your return and exchange. Please allow at least 7-10 days from the receipt of your item to process. We will notify you by email when your return has been processed. 

EXCEPTIONS    

The following items cannot be returned or exchanged:

  • Food
  • Tea  
  • Items with a broken seal
  • Tonieboxes
  • Opened baby carriers
  • Teethers, Pacifiers, Amber Jewelry
  • Opened silicone items (for example Haakaa manual pumps, pacifiers, teethers)
  • Final Clearance Sale Items (items found in the sale section are considered final sale)

For defective or damaged products, please contact us at the customer service number below for assistance. 

Please Note

Clearance items & holiday sales are FINAL SALE and cannot be returned. These include all items in the Clearance section on our website or when special discount codes are applied for end of season. 

GIFT CARDS: Gift cards can be purchased online or in-store.  Gift cards are not redeemable for cash and cannot be returned. 

QUESTIONS

If you have any questions concerning our return policy, please contact us at:

(863)662-5034

[email protected]